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Meet Oracle product management and software engineer interns

Meet Oracle product management and software engineer interns

Tiffany Chung [pictured above] completed a 12-week summer internship at Oracle. She joined the Product Lifecycle Management team as a product management intern.

She is a rising junior at the University of California, Berkeley where she's studying computer science with a special interest in design innovation. This was Oracle’s first ever virtual internship so she was excited to be part of it.

She shares her time as an Oracle intern - and everything she has learned along the way.

The first two weeks

The first week of her internship was a whirlwind of onboarding events. The interns zoomed (literally!) through talks about Oracle values, products, and “must-have” intern skills. They also heard from some senior Oracle executives like Steve Miranda. The intern class was over one hundred students strong and it was nice for Tiffany to see so many students from Berkeley. For Tiffany, one of the best things about her first week was getting to set up her MacBook Pro that was kindly sent to her by Oracle.

Week two quickly came around the corner and the interns' regularly scheduled onboarding sessions were replaced with real work for my team. The Product Lifecycle Management team is responsible for product development and Product Hub (product information management). Tiffany spent this week getting familiar with the all the tools that her team uses and figuring out where all the assets were located.

"My awesome manager walked me through product development and showed me where everything was," she adds."

"This was my first time using and interacting with a B2B product so I was glad that my manager was always around to answer any of my questions. My manager also gave me a rundown of the organizational structure within my team, and organized an intro meeting with my extended colleagues which gave me some good insight into how the organization runs."

The work

From week three onwards, Tiffany got heavily involved working in real projects. Coming into the internship, she was mainly interested in learning about product management and utilizing her design and technical skills. She worked on two main projects as well as a handful of side projects. To boil it down, the main projects consisted of scoping out requirements and use cases, creating high-fidelity mockups for the product/feature, and facilitating customer calls to further define the requirements/use cases.

The side projects were mostly design oriented, and sourced from the all the people she reached out to in her team.

"The amazing thing with these projects was that I got the chance to do the same things that a real product manager at Oracle would do. I took on full responsibility for researching and documenting the requirements and specs, and control over what I wanted the UI to look like," Tiffany explains.

She also facilitated feedback calls and meetings with both internal and overseas customers. Being part of the process of developing new features was a really eye-opening experience for Tiffany that showed her how the team/company operates. It taught her who to go to and when to ask for help to get things done quickly and efficiently.

"And the great thing about the work I’ve done for Oracle is that, down the road, the final product will have my fingerprints on it and I’ll be able to see where I’ve made an impact," she adds.

Some things Tiffany has learned

  • Talk to everyone and anyone: This internship is not only the perfect chance to learn about a new industry and company, but also to meet new people and network. There are so many bright and diverse individuals at Oracle, every single person I talked to shared new experiences and insights. Taking the opportunity to reach out to others allowed me to learn about Oracle and its processes outside of my team, giving me a more holistic view of what goes on. This is the perfect time to reach out and introduce yourselves to others—you never know what you might learn!
  • Think big and be bold: As an intern, you bring fresh ideas and innovation into the product space. You’re able to see the products in a different light than someone who might be working on it for 10+ years. And, as a new user and product manager, you can bring forth pain points that customers can resonate with. Although not all of your ideas may be feasible to carry out during your internship, I still found it worthwhile to record them for the future. By doing so, you can get ideas churning with your team and start to get them to imagine new possibilities. And even though you may not be able to see the idea come to fruition, perhaps down the road it’ll pop up as a feature and you’ll be able to say, “I suggested that!”
  • Go to meetings: More specifically, meetings that might not be in your team. Earlier in my internship I had the chance to sit in on some scrum meetings and developer meetings outside of my team and I found that it was a great way to gain insight into how other teams function and how they differ from your team. It’s pretty amazing to see how work is divided and how everyone gets the job done. These meetings are also a chance to learn about the different roles at Oracle and see if there might be other career choices that you’re interested in.

The perks—and the fun!

Being part of a global company, Tiffany was truly in awe of the diverse people she got to work with and the amount of resources she had on hand. From employee resource groups like Oracle Women’s Leadership (OWL) to personal 1:1s with product managers, developers, and strategists, the support was there.

"I’ve witnessed Oracle’s inclusive and welcoming community first-hand," she says.

Even though she was working autonomously and in full control of a certain project, defining her own scope, timeline, and goals, she never felt alone. She was always just one Slack message away from receiving help from the people on her team. This experience was so valuable because it helped her build confidence in her career as an aspiring product manager and designer which she lacked before.

"Although this was a completely virtual internship, the recruitment team made sure it was full of social activities and fun! We had weekly intern events ranging from tech talks about up-and-coming things Oracle is working on, to workout sessions with the company’s trainer," Tiffany adds. 

"I even received surprise “swag packages” in my mail which always helped make my day brighter! And although we couldn’t go into the office to try all the great food, we were covered with free UberEats all summer long."

The future

Tiffany's summer internship at Oracle has helped her explore future career paths by working on important projects and networking with Oracle employees from different backgrounds.

Going forward, she hopes to pursue opportunities in product management, total productive maintenance, and data science.

She concludes: "I’m incredibly grateful for this experience and can’t wait to apply what I’ve learned in my future career!"

women Oracle interns

This summer Emily Cebasek was lucky enough to be one of Oracle’s first virtual technical interns. Given the challenges surrounding COVID-19, she worried she might have an unfulfilling summer ahead, but instead she enjoyed a rewarding 12 weeks full of constant growth and impactful work that will be put into production in over 18,000 businesses.

Cloud customers of dreams

Emily's internship was specifically with Oracle NetSuite, a cloud solution that’s built for Enterprise Resource Planning (ERP). It manages business finances, operations, and customer relationships. NetSuite is one of the most popular ERP clouds in the world—it boasts some of the biggest names in music streaming, the retail industry and much more.

When these brands began gaining traction and losing their status as startups, they needed reliable software to store all their highly sensitive data, so they turned to Oracle NetSuite. By having their employees log into personal NetSuite accounts, they’re able to access information about transactions, customers, and employees in one secure location.

What Emily's team does

As Oracle NetSuite grew, they recognized that customer needs were changing and new demands were stemming from customers that placed major responsibility in their software. This turned into the mission to customize NetSuite to the specifics of individual business models and products.

Hence, the SuiteCloud Development Framework (SDF) team was born and allowed a way for “techy” customers to tailor NetSuite software to their own needs. 

Before the team allow the customer to actually upload their changes, the SDF team is responsible for validating them to make sure that the entire website will work perfectly upon deployment.

Building my own product feature

One of the two big projects Emily got to work on in the summer was creating her very own validation check that will go live with the next NetSuite release. I

t’s a “Circular Dependency Validator” that checks if there are any circular dependencies between objects in the SDF customization that may not deploy correctly to the website.

"To do this, I was given an amazing team that all acted as my mentors and were always more than happy to give me a hand. Everyone I met during my time at Oracle was so genuinely helpful and wanted to help me succeed," she explains.

The experience of a lifetime

Throughout her internship, Emily was absolutely blown away by the hands-on experience she received without actually being in the office. Besides working on a project with real impact, she was able to attend virtual yoga sessions, tech talks held by VPs of Oracle, and meet some of the brightest people in tech along the way.

"Thank you Oracle for giving me the chance to grow tremendously as a young software engineer!" she adds.

Interested in a starting your career with Oracle?

Learn more about Oracle's opportunities for students and graduates and then search and apply for an exciting position.


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