Pia is a leading government IT expert who has worked hard to make New Zealand public services more open and accessible

NSW DFSI welcomes Pia Andrews as Digital executive director

NSW DFSI welcomes Pia Andrews as Digital executive director

Pia Andrews has been named executive director of Digital Government of the NSW's Department of FInance, Services & Innovation (DFSI). Her first project in the new role will be to create a collaboration between her former workplace at the New Zealand Innovation Lab and the NSW Government Digital NSW Acceleration (DNA) Lab.

“Personally, I have a vision for a better world where all people have what they need to thrive, and I feel a constant sense of urgency in transitioning our public institutions into the 21st century, from an industrial age to the information age, so they can more effectively support society as the speed of change and complexity exponentially grows. This is going to take a rethink of how the entire system functions, especially at the policy and legislative levels," said Pia.

Making an impact in the public service

Pia is a leading government IT expert who has been made a big impact on New Zealand public services by making them more open and accessible to New Zealanders. Pia describes herself as "an open government and open data ninja, working within the machine to enable greater transparency, democratic engagement, citizen-centric design and real, pragmatic actual innovation in the public sector and beyond [and] trying to do [my] part in establishing greater public benefit from publicly funded data, software and research."

Andrews was an IT policy advisor before joining the federal Department of Finance in 2012 to work on the open data program. She then transferred to the Department of the Prime Minister and Cabinet where she worked with AUSTRAC.

Helping NSW's communities

Pia will be responsible for the NSW government policy and innovation for ICT, digital, open, information, data, emerging tech and transformation, including a service innovation lab (DNA). Pia describes it as an exciting opportunity to drive systemic transformation and bring policy and implementation together to drive better outcomes for the people and communities NSW serves.

Praise for Pia

There have been floods of congratulations for Pia on her new role from the DFSI and its leaders. "[Pia] is a proven and inspiring innovator and advocate for genuine change in the public sector. She was recently listed among the world’s top 20 most influential people in digital government by Apolitical, an international public sector networking group," said the DFSI. "She brings a long history of working with technology in private, public and community sectors, and a focus on transforming governments for better public services, and enabling innovation through digital public infrastructure.”

Greg Wells, chief information and digital officer, said that he is "so excited to welcome Pia to the team at DFSI. Great opportunity for more collaboration with New Zealand and to accelerate our plans for nsw customers, citizens and agencies," says

The NSW department’s secretary, Martin Hoffman, also said he is “enormously pleased” to work with Pia and that the DFSI has begun “building a world class digital team to dramatically improve services for the people of NSW” and that “experience, passion and drive” is the reason Pia was chosen for her new role.

“Pia is well respected worldwide and brings decades of experience in open data, open government, digital transformation and government as an API,” says Martin. “She brings a unique and effective blend of systems thinking, technical creativity and vision.”

Engaging Australia's indigenous communities

Pia shared her vision and aim for her new role that focuses particularly on Australia's indigenous communities. “One of the valuable lessons from New Zealand that I will be taking forward in this work has been in how public services can (and should) engage constructively and respectfully with Indigenous communities, not just because they are part of society or because it is the right thing to do, but to integrate important principles and context into the work of serving society,” added Pia about her new role.

“Our First Australians are the oldest cluster of cultures in the world, and we have a lot to learn from them in how we live and work today.”

Join talented women like Pia at DFSI

DFSI offers a wide selection of career paths to capable individuals and is constantly looking for employees who share their values and who are as diverse as the community they serve. Find out more about their current openings now.

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