A hybrid working model is location-flexible and enables employees to work both from home and in the office depending on both their and their employer's needs and expectations.
Following the pandemic, new ways of hybrid working have emerged that offer employees flexibility and freedom. Many companies, like QBE European Operations, are adopting method that combine home and office working to best support their people.
Emma Higgins, Chief Human Resources Officer at QBE European Operations, was quoted in the UK's Evening Standard newspaper about her company's hybrid ways of working.
“There are no fixed rules, it is all about providing the right guidance. The office is very important for us, but there will be a much more flexible approach [going forward]," she explains.
Emma said employees had worked well remotely, but workspaces in town are useful for “collaboration, creativity, social connections” and meetings with customers.
Emma joined QBE in 2020 from AXA XL where she held senior roles for just over three years - most recently a duel hatted role as HR Director for the International Reinsurance and Insurance business and HR Leader for the UK and Asia Pacific which combined both product and geography with global business partnering on one side of the matrix and ‘local’ leadership with board responsibilities on the other. Prior to this Emma was at MetLife for over 12 years, with over 7seven years spent in New York as Vice President Human Resources.
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