Willis Towers Watsons Kate Roy speaks about inclusion

Willis Towers Watson's Kate Roy speaks about inclusion

 October 14, 2021

“When a company has a multi-generational workforce, it is important to acknowledge and recognise that in order to be inclusive, you have to adopt an effective, purposeful strategy," says Kate Roy, GB Chief Operating Officer, Willis Towers Watson.

Featured in The Insurer, Kate Roy looks at why companies must act to prevent unconscious generational bias.

Supporting the aspirations of employees

Kate spoke on a panel at Dive In, a festival for diversity and inclusion in insurance.

“When a company has a multi-generational workforce, it is important to acknowledge and recognise that in order to be inclusive, you have to adopt an effective, purposeful strategy,” said Kate.

On the panel, Kate highlighted some practical strategies that need to be in place to support the aspirations of employees. 

Operating in a post-Covid world and having the ability to provide flexibility for colleagues has “become really important”, Kate noted, as it “manifests itself in very different ways for different generations”.

Kate also touched upon the role of technology in the insurance industry, and how “robots are unable to build relationships – people build relationships”.

Read the full article.


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