Capgemini Research Institute’s report explores the future of work and hybrid model following the COVID-19 pandemic


Capgemini report discusses future of work and hybrid trends

Capgemini report discusses future of work and hybrid trends

 July 14, 2021

Capgemini Research Institute’s quarterly review, Conversations for Tomorrow, provides a forum for leading voices from business, academia, and government to come together to discuss the major strategic imperatives that are shaping the future of business and society. 

Capgemini's latest edition focuses on the future of work and examines how the COVID-19 pandemic has transformed the business landscape, accelerating the digitalisation process and revolutionising the way that we work.

Exploring the future of remote working 

The Capgemini Research Institute has found that around three in ten organisations expect more than 70% of their employees working remotely in the next two to three years, up from just one in ten before COVID-19.

Capgemini's report predicts a hybrid future, where physical office spaces are hubs for employees to connect, collaborate, and innovate and remote work becomes the norm. The report states that in such a scenario it is crucial to safeguard employee well-being, diversity, and equality and to reduce youth unemployment. Technology will continue to reshape the employment landscape and upskilling is critical to building competitive advantage and organizational resilience.

Spotlighting the expertise of women leaders

The report features discussions with three women in leadership roles at different organizations. 

Charise Le, Chief Human Resources Officer at Schneider Electric, explains the impact of the pandemic on Schneider Electric’s people strategy, virtual ways of working, and talent management.

Meanwhile Gloria Chen, Executive Vice President, Employee Experience at Adobe, talks about leading with authenticity during the pandemic, as well as how virtual working will evolve in a post-pandemic world, and the impact of new ways of working on diversity and inclusion efforts at Adobe.

Finally, Sheila Jordan, Chief Digital and Technology Officer at Honeywell, explores the evolution of virtual working in a post-pandemic world and the upcoming trends in the world of technology.

Sharing thought leadership from CEOs

This edition also includes a feature Capgemini calls The CEO Corner. This time, Capgemini spoke with its own Aiman Ezzat and with Shayne Elliott, CEO of ANZ, about how the pandemic has affected their companies’ strategies and priorities and how the hybrid model will impact client and employee relationships and sustainability initiatives.

This time of upheaval is above all a time of opportunity. Aiman states says in the report, “...we have a unique opportunity today to reimagine the way we do business, the way we work, and the way we live.” As the world tackles this unprecedented opportunity together, Capgemini hopes this new journal will contribute to reimagining the future of work. 

By collaborating and sharing ideas through insightful publications like this, companies and their employees can be better prepared to seize opportunities offered by new ways of working, transforming organisational performance, and engaging and motivating people.


Bring your expertise to Capgemini 

At Capgemini, work alongside industry experts and bring your own knowledge and skills to shape the future of work via pioneering technology.

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Disclosure: Where Women Work researches and publishes insightful evidence about how its paid member organizations support women's equality.

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